Dispatch Direct service call software will help you run and manage your field service resources with increased efficiency, productivity and superior customer service.
Dispatch Direct incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site.
Our software has a proven track record and provides the functionality you need to operate your business and manage the dispatching of field personnel.
Dispatch Direct is available in both Enterprise and Small Business versions – meeting the needs of the smallest organizations to the largest corporations.
Browse the features list or watch the product tour to get an idea of how Dispatch Direct will help you make the most out of your field resources and ease the burden of maintaining cost effectiveness while simultaneously managing customer expectations.