Dispatch Direct is state of the art service dispatch software designed to manage the dispatching of personnel and resources.
Managing the dispatching of field personnel can be a challenge. You need to respond quickly and provide cost-effective solutions to your clients. Dispatch Direct service call software will help you run and manage your service business with increased efficiency, productivity and superior customer service.
Dispatch Direct allows us to keep track of and schedule time for 19 engineers across 4 offices in 3 states servicing over 500 customers. Without the high visibility of our team member’s appointments provided by the Dispatch Board and the capability to quickly input, prioritize and schedule service calls we would not be capable of managing our daily workload.
Partner, Sikich LLP
Real–time ConnectivityWith Dispatch Direct, the touch of a button will give you all the real-time information you need to manage your daily service calls, including the location of your service people, appointment schedules, length of time spent at each call and project status.
Integration Capability with Enterprise SystemsDispatch Direct integrates with the top accounting packages, so you can manage payroll and invoicing while keeping all your customer information in a secure, organized location.
You can choose from an extensive feature list or have the solution customized to fit your particular situation. Dispatch Direct has been a proven solution in many service industries ranging from HVAC to Technology to Lawn Care.
Take the video tour of the product and see how Dispatch Direct can help you manage your resources and take your service business to the next level.